This Notice of Privacy Practices describes how Charming Skin & Vein Clinics may use and disclose your protected health information (PHI) and how you can get access to this information. Please review it carefully. Effective date: August 7, 2026.
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Who this notice covers
This notice applies to Charming Skin & Vein Clinics and all of our locations in Chicago, Oak Brook, and Orland Park, Illinois, including our physicians, staff, and volunteers. We are required by law to maintain the privacy of your protected health information, to give you this notice of our legal duties and privacy practices, and to follow the terms of the notice currently in effect.
How we may use and disclose your health information
We may use and disclose your protected health information, without your written authorization, for the following purposes:
- Treatment. To provide, coordinate, and manage your medical care — for example, sharing information with other physicians, laboratories, or imaging providers involved in your care.
- Payment. To bill and collect payment for services — for example, verifying your insurance benefits, submitting claims to your PPO plan or Medicare, and responding to insurer requests for supporting documentation.
- Health care operations. To run our practice — for example, quality review, training, scheduling, and appointment reminders by phone, mail, text, or email.
- As required by law. When federal, state, or local law requires disclosure, including public health reporting, abuse or neglect reporting, health oversight activities, judicial and administrative proceedings, law enforcement purposes, and to avert a serious threat to health or safety.
- Business associates. With contracted service providers (such as billing, IT, or communication vendors) who have agreed in writing to safeguard your information.
- Individuals involved in your care. With a family member, friend, or caregiver you identify, to the extent relevant to their involvement in your care or payment for your care.
Uses and disclosures that require your written authorization
We will not use or disclose your health information for the following purposes without your signed authorization: most uses and disclosures of psychotherapy notes; marketing; any sale of your health information; and use of your photographs, images, or testimonials on our website or social media. You may revoke an authorization at any time, in writing, except to the extent we have already acted on it.
Your rights regarding your health information
- Right to inspect and copy. You may request access to your medical and billing records, and receive a copy (including an electronic copy) — usually within 30 days. We may charge a reasonable, cost-based fee.
- Right to amend. If you believe information in your record is incorrect or incomplete, you may request an amendment in writing, with a reason for the request.
- Right to an accounting of disclosures. You may request a list of certain disclosures we have made of your health information in the six years prior to your request.
- Right to request restrictions. You may request limits on how we use or disclose your information. We are not required to agree to every request, but we will honor a request to restrict disclosure to your health plan if you pay for a service in full out of pocket.
- Right to confidential communications. You may ask us to contact you in a specific way — for example, only at a certain phone number or address. We will accommodate reasonable requests.
- Right to a paper copy of this notice. You may request a paper copy at any time, even if you agreed to receive it electronically.
- Right to breach notification. We will notify you if a breach occurs that may have compromised the privacy or security of your information.
Changes to this notice
We reserve the right to change this notice and to make the revised notice effective for information we already hold as well as information we receive in the future. The current notice will always be posted at our offices and on this page, with its effective date.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer using the contact information below, or with the U.S. Department of Health and Human Services, Office for Civil Rights, 200 Independence Avenue S.W., Washington, D.C. 20201, 1-877-696-6775, or online at hhs.gov/ocr/complaints. You will not be penalized or retaliated against for filing a complaint.
Contact our Privacy Officer
Privacy Officer
Charming Skin & Vein Clinics
2425 West 22nd Street #205, Oak Brook, IL 60523
Phone: 630-974-1400 · Email: info@charmingskin.com