Charming Skin Med Spa ( Charming Skin)

TERMS OF SERVICE

Effective Date: February 12, 2026

Last Updated: February 12, 2026

Welcome to Charming Skin Med Spa. These Terms of Service (“Terms”) govern your use of our website (https://charmingskin.com), services, and SMS/text messaging program. By accessing our website, scheduling an appointment, or opting in to our SMS program, you agree to be bound by these Terms.

1. Acceptance of Terms

By using our website or services, you confirm that you are at least 18 years of age and agree to comply with these Terms. If you do not agree, please discontinue use of our website and services immediately.

2. Description of Services

Charming Skin Vein Clinics provides dermatological, vein treatment, and aesthetic services including but not limited to varicose vein treatment, spider vein removal, laser hair removal, wrinkle reduction, facial rejuvenation, hair transplants, and related cosmetic procedures.

3. SMS/Text Messaging Terms

3.1 Program Description

When you provide your mobile phone number and opt in to our SMS program, you may receive text messages from us including:

• Appointment reminders and confirmations
• Post-care instructions and follow-up messages
• Promotional offers and special discounts
• Clinic updates and announcements
• Billing and payment notifications

3.2 Consent

By opting in to our SMS program, you expressly consent to receive recurring automated text messages from or on behalf of Charming Skin Med Spa at the mobile number you provided. Consent to receive SMS messages is not a condition of purchasing any goods or services from us.

3.3 Message Frequency

Message frequency varies. You may receive up to 10 messages per month depending on your interactions with us and the types of communications you have opted into.

3.4 Message and Data Rates

Message and data rates may apply. Standard messaging rates from your wireless carrier will apply to all messages sent and received. Please consult your wireless plan or contact your carrier for details.

3.5 Opt-Out Instructions

You may opt out of our SMS program at any time by texting STOP to any message received from us. Upon opting out, you will receive a single confirmation message stating that you have been unsubscribed. No further messages will be sent unless you re-opt in.

3.6 Help

For assistance, text HELP to any message received from us, or contact us directly at (630) 974-1400 or info@charmingskin.com.

3.7 Carrier Liability Disclaimer

Wireless carriers (including but not limited to AT&T, Verizon, T-Mobile, Sprint, and others) are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless carrier and their applicable terms and conditions.

3.8 Supported Carriers

Our SMS program is supported by major U.S. wireless carriers. Carriers may not be available in all areas. Check with your carrier for details on text messaging capabilities and coverage.

4. Age Restriction

You must be at least 18 years of age to use our services and to opt in to our SMS messaging program. By using our services or opting in to SMS, you represent and warrant that you are at least 18 years old.

5. User Responsibilities

You agree to:

• Provide accurate and current information when using our services or opting into our SMS program
• Not use our website or services for any unlawful purpose
• Not attempt to interfere with the proper functioning of our website
• Not impersonate any person or entity

6. Appointment and Cancellation Policy

Please contact us at (630) 974-1400 if you need to cancel or reschedule an appointment. We require at least 24 hours’ notice for cancellations to avoid a cancellation fee.

7. Payment Terms

Payment is due at the time of service unless other arrangements have been made. We accept major credit cards, debit cards, and cash. Insurance coverage varies by service; please verify with your insurance provider before your visit.

8. Limitation of Liability

Charming Skin Med Spa, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, services, or SMS program, including but not limited to damages for loss of data, income, or profit.

9. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

10. Indemnification

You agree to indemnify and hold harmless Charming Skin Med Spa and its affiliates from any claims, losses, damages, liabilities, and expenses arising out of your use of our website or services, your violation of these Terms, or your violation of any rights of a third party.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the updated Terms.

13. Privacy Policy

Please review our Privacy Policy at https://charmingskin.com/privacy-policy for information about how we collect, use, and protect your personal information, including information collected through our SMS program.

14. Contact Us

If you have any questions about these Terms of Service, please contact us:

Charming Skin Med Spa ( Charming Skin Vein Clinics)

Phone: (630) 974-1400

Email: info@charmingskin.com

Website: https://charmingskin.com

Locations:

• 5907 W. 63rd St., Chicago, IL 60638
• 2425 West 22nd Street #205, Oak Brook, IL 60523
• 10 Orland Square Dr, Orland Park, IL 60462