Política de privacidad

Name: Charming Skin Vein Clinics
Address: 2425 W 22nd St Ste 205, Oak Brook, Illinois, 60181
Telephone: (630) 974-1400
Price range: $
Rating: 4.8

Charming Skin Med Spa ( Charming Skin Vein Clinics)

PRIVACY POLICY

Effective Date: February 12, 2026

Last Updated: February 12, 2026

Charming Skin Med Spa (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://charmingskin.com, use our services, or interact with our SMS/text messaging program.

1. Information We Collect

1.1 Personal Information You Provide

We may collect the following personal information when you voluntarily provide it to us:

Full name
Email address
Phone number (including mobile number for SMS communications)
Mailing address
Date of birth
Insurance information
Medical history relevant to our services
Payment and billing information

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

IP address and browser type
Device information and operating system
Pages viewed and time spent on our website
Referring website addresses
Cookies and similar tracking technologies

1.3 SMS/Text Messaging Opt-In Data

When you opt in to our SMS messaging program, we collect:

Your mobile phone number
Your consent to receive text messages
Your opt-in date and method
Opt-out requests and date of opt-out

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Schedule and manage appointments
Send appointment reminders and confirmations via SMS
Send promotional offers and updates about our services via SMS (with your consent)
Process payments and billing
Respond to your inquiries and provide customer support
Improve our website, services, and patient experience
Comply with legal and regulatory obligations
Send post-care instructions and follow-up communications

3. SMS/Text Messaging Program

3.1 Program Description

By opting in to our SMS program, you consent to receive text messages from Charming Skin Med Spa including appointment reminders, appointment confirmations, post-care instructions, promotional offers, and clinic updates.

3.2 Message Frequency

Message frequency varies based on your interactions with us and the type of messages you have consented to receive. You may receive up to 10 messages per month.

3.3 Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message. You may also opt out by contacting us directly at the contact information below.

3.4 Help

For assistance with our SMS program, reply HELP to any message or contact us at the information provided below.

3.5 Message and Data Rates

Message and data rates may apply. Please contact your wireless carrier for details about your text messaging plan and any applicable charges.

3.6 Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

4. Mobile Information Sharing

IMPORTANT: We do not share, sell, rent, or lease your mobile phone number, SMS opt-in data, or any information collected through our SMS messaging program with third parties or affiliates for marketing or promotional purposes. This includes your phone number, opt-in status, and any content of text messages. Your mobile information will remain strictly confidential and used solely for the purposes described in this Privacy Policy.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand how visitors use our site.

We use the following types of cookies:

Essential Cookies: Required for basic website functionality
Analytics Cookies: Help us understand website usage and improve our services
Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

You can control cookie preferences through your browser settings. Disabling certain cookies may limit some website features.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information, including SSL encryption for data transmission and secure storage systems. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. SMS opt-in records are maintained for the duration of your participation in our messaging program and for a reasonable period thereafter as required by law.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: Request a copy of the personal information we hold about you
Right to Correction: Request correction of inaccurate or incomplete personal information
Right to Deletion: Request deletion of your personal information, subject to legal exceptions
Right to Opt-Out: Opt out of SMS messaging at any time by replying STOP
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise any of these rights, please contact us at info@charmingskin.com or (630) 974-1400.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will promptly delete it.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.